Contacts
Talk to a person, not a ticket queue
Questions about a parcel, a price or your account — write, chat with us live, or send the form below. Someone from the team answers.
Get in touch
info@atvido.com
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Mon - Fri / 9:00-18:00 GMT
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Tell us what you need and a person will come back to you. The more we know at the start, the fewer messages it takes to sort out.
Worth including
- Your suite code, if you already have an address with us
- The tracking number, if you are asking about a parcel on its way
- The shop and the country you ordered from
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