Package Forwarding Service From Germany
Get your own German shipping address in Frankfurt, shop any German store, and we forward your parcels to 200+ countries worldwide — with no customs anywhere in the EU.
Shop any German online store — no limits
What will it cost?
Three easy steps
From checkout to your doorstep — here is how it works.
Get your German address
Sign up free and use our Frankfurt address as your delivery address in any German store.
We receive your parcel
We accept your package at our warehouse, assign it to your account and notify you instantly.
We ship it to you
Choose a shipping method and we deliver to your doorstep — anywhere in 200+ countries.
Shop Germany as a German would
No customs anywhere in the EU
A parcel leaving Frankfurt for another EU country never crosses a customs border. No duty, no import VAT, no clearance and no waiting for a parcel to be released.
Buy what Germany will not send abroad
Plenty of German stores deliver only inside Germany, or refuse foreign cards at the checkout. With a Frankfurt address you are a domestic customer, and the checkout behaves like one.
Free German delivery counts again
Versandkostenfrei thresholds apply to your order, because as far as the shop is concerned it never leaves Germany.
One parcel, not five
Order from as many German shops as you like. We hold everything at the warehouse, combine it into a single shipment and send it on when you say so.
From checkout to your doorstep
Shop the stores you already love, send the parcel to your Atvido address, and watch it travel home. Most customers are set up and shopping within a minute of signing up.
- A free German address in 30 seconds
- Combine orders and save up to 80% on shipping
- Live courier prices before you commit
Why shoppers choose Atvido
Lower bills, more addresses, and a team you can actually reach.
Combine parcels, save up to 80%
We merge your purchases into one optimised parcel, remove unnecessary packaging and cut your international shipping bill.
Start savingThree addresses, zero fees
Your personal US, UK and German addresses are free forever — no monthly subscription.
Humans, not machines
Questions about your parcel? A real person from our team answers — fast. Our customers mention it in almost every review.
Read common questionsFree returns, collected from your home
The only forwarder that picks the parcel up at your door and sends it back for you.
Get my free addressHow much could you save?
Drag the slider to see what parcel consolidation can do for your shipping bill.
Illustrative example based on typical consolidation savings. Real prices depend on weight, size and destination — check the shipping calculator for exact rates.
Loved by shoppers worldwide
Real reviews from real Atvido customers.
A great choice!
“A very reliable, very fast company with great prices — the communication is excellent, too! It is always a great pleasure dealing with Atvido.”
Aggelos · GreeceSmooth and fast
“Staff was fast to respond to all my messages and delivery was good. Highly recommend.”
RyanThey keep getting better
“After the improvements I can only recommend this company.”
JingYuanVery good service
“Atvido is a very trustworthy company.”
LilliSimply great
“Atvido is the best.”
AnaEverything your parcel needs
Your free German address
Sign up and instantly get personal shipping addresses at our warehouses. Shop any store — we receive your parcels.
Real-time parcel photos
We photograph every parcel on arrival — see exactly what is waiting before you decide to ship.
30-day free storage
No rush — we store your parcels free for 30 days while you keep shopping. Consolidate when ready.
Package protection
Every parcel is inspected on arrival. Add insurance for full coverage.
Customs made easy
We handle declarations and paperwork. Know your duties upfront — no surprises at delivery.
Personal shopper & easy returns
Store does not accept your card? We buy the item for you. Item not right? We return it to the store.
Frequently asked questions
How much does an Atvido address cost?
Nothing — your personal German address is completely free, with no subscription. You only pay for shipping when you send a parcel.
How does package consolidation work?
We collect your purchases at our warehouse, combine them into one optimised parcel, remove unnecessary packaging and ship everything together — saving you up to 80% compared to sending each order separately.
Will I have to pay customs duties or taxes?
If you are in the EU, no: a parcel from Frankfurt to any EU country stays inside the single market, so there is no duty, no import VAT and no clearance. Outside the EU it depends on your country and the parcel value — use our free duty calculator to estimate it before you ship. Try the duty calculator →
What if I need to return something?
Start the return from your Atvido account and we arrange a courier to collect the parcel from your home, then send it back to the shop. There is no return fee and no postage to pay.
How long does delivery take?
Once you release your parcel, delivery time depends on the courier and destination — typically a few working days within Europe with express couriers like DHL, UPS or FedEx. You will see the options and estimated times before you pay.
Which stores can I shop from?
Any online store that delivers within Germany — Amazon.de, Zalando, Otto, MediaMarkt, Douglas and thousands more. If a store does not accept your payment card, our personal shopper service can buy the items for you.
Get your free German address today
It takes 30 seconds. No subscription, no hidden fees.
Sign Up FREE
